By Amy Miller, AFC®

What to Do If You’re a Victim of Check Fraud

Made in partnership with the American Association of Credit Union Leagues, America's Credit Unions, and TruStage

Finding out you’ve been a victim of check fraud can feel overwhelming. 

Maybe a check was stolen from the mail. Maybe your account shows a payment you never authorized. Or maybe you deposited a check that turned out to be fake. 

No matter how it happened, one thing is true: acting quickly mattersThe sooner you respond, the better your chance of limiting financial loss, protecting your account, and preventing further fraud. 

If you think you’re a victim of check fraud, here are the steps to take. 

 

Step 1: Contact Your Financial Institution Immediately 

Your first call should be to your bank or credit union. Tell them: 

  • What happened
  • Which transaction looks suspicious
  • When you noticed it  

Your financial institution may be able to: 

  • Place a stop payment
  • Freeze your account
  • Open an investigation
  • Provide information needed to file a report with the authorities  

Do not wait to “see if it clears up.” Time matters. 

 

Step 2: Review Your Account for Other Fraud 

Fraud may not stop at one transaction. Look through recent account activity for: 

  • Other unfamiliar checks
  • Unusual withdrawals
  • New account changes you did not make  

Review at least the last 30–60 days if possible. If your account information was stolen, criminals may attempt additional fraud. 

 

Step 3: Document Everything 

Keep records of: 

  • Suspicious transactions
  • Check numbers
  • All related communications including call, emails or text messages related to the fraud
  • Police or fraud reports  

Write down dates, names, and case numbers. This documentation can help if you need to dispute charges or file reports. 

 

Step 4: File a Fraud Report 

Depending on the situation, you may need to report the fraud to local authorities or other agencies. This can be especially important if: 

  • Mail was stolen
  • Identity theft is involved
  • A scammer targeted you online  

Ask your financial institution what reports they recommend. Keep copies of everything. 

 

Step 5: Secure Your Account 

If your account information has been compromised, it may recommend that you open a new account. 

Take additional steps like: 

  • Changing online banking passwords
  • Updating PINs
  • Reviewing linked payment accounts  

If you use the same password elsewhere, update those too. 

 

Step 6: Replace Missing Checks 

If physical checks were stolen: 

  • Report the missing check numbers
  • Store remaining checks securely
  • Order new checks if needed  

Do not continue using compromised check numbers. 

 

Step 7: Watch for Identity Theft 

A stolen check contains personal information. Watch for: 

  • Unfamiliar credit activity
  • Unexpected bills
  • Collection notices
  • New account openings  

Continue monitoring your financial accounts regularly. 

 

If You Deposited a Fake Check 

If you deposited a fraudulent check as part of a scam, contact your financial institution immediately. Explain what happened. Even if the money appeared in your account, it may later be removed if the check is fake. 

Remember: If someone asks you to send money back after depositing a check, that is a major warning sign. 

 

How to Protect Yourself Going Forward 

After fraud happens, it’s normal to feel cautious. 

Moving forward: 

  • Monitor your account weekly
  • Use account alerts
  • Mail checks securely
  • Keep checks stored safely
  • Be cautious with unexpected payments
  • Ask questions before acting  

 

Fraud can happen to anyone. What matters most is how quickly you respond and what you do next. 

 

Final Takeaway 

Check fraud can be frustrating and stressful, but you are not powerless. Quick action can help protect your money and reduce the impact. Knowledge is one of your strongest tools. Download this action guide for step-by-step help on what to do, who to contact, and how to protect your money moving forward. 

Want to continue building your financial confidence and awareness? Take the America Saves Pledge today! We’ll send you tips, tools, and resources to help you save for what matters most to you. 

 

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