Resources to help consumers make informed decisions before they buy and finance a vehicle.
A vehicle is an essential part of life for most people, and financing one can be one of the biggest financial decisions they’ll make. This toolkit gives financial institutions, counselors, community organizations, and consumer advocates resources they can use to help buyers understand auto financing, recognize common risks, and make informed decisions. It’s designed to help you bring auto buying and financing education into the conversations you’re already having with the people you serve.
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Beyond the Car Payment: Helping Consumers Navigate Auto Buying & Lending
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CARS Foundation tips for how to get a good deal on a safe, reliable used car from another consumer
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Newsletter Copy:
Buying a Car? Start with Financing.
Before you head to the dealership, take some time to understand what you can afford and compare your financing options. America Saves has resources to help you explore pre-approval, compare auto loans, understand the total cost of borrowing, and review your paperwork before signing.
Buying a car is a BIG financial decision. Before you sign, know what you can afford, compare financing options, and look beyond the monthly payment. Check out these resources from America Saves to help you shop with confidence.
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Counselor/Lender Follow Up Email Copy:
Hi NAME,
As you continue thinking about your vehicle purchase, I wanted to share a few resources that may help you compare your financing options and understand the costs before you sign.
In particular, I encourage you to look at your financing options before heading to the dealership, compare the APR and total cost of the loan (not just the monthly payment) and carefully review your paperwork before signing.
Please don’t hesitate to reach out if you have any questions or would like to talk through what you’re seeing.
Conversation Guide for Partners
Have you looked at your Spending & Savings Plan to determine what you can comfortably afford, not just the payment, but for the full cost of owning the vehicle?
Have you been pre-approved for financing or compared loan options before going to the dealership?
What is the APR, loan terms, finance charges, amount financed, and total amount you’ll pay over the life of the loan?
Have you reviewed the buyer’s order and checked that the numbers and terms match what you expected?
Do you understand each document, fee, add-on, and term you’re agreeing to and do you feel comfortable moving forward?
CARS Foundation tips for how to get a good deal on a safe, reliable used car from another consumer
Encourage pre-approval Give consumers a point of comparison before they enter the dealership. A pre-approval can help consumers understand what they qualify for and provide a benchmark when evaluating dealership financing.
Focus on total cost, not just the payment A lower monthly payment doesn’t necessarily mean a lower cost loan. Encourage buyers to compare APR, loan terms, finances charges, amount financed, and total number of payments.
Encourage consumers to slow down A car purchase doesn’t have to happen according to someone else’s timeline. Direct buyers to review and understand loan documents, ask questions to make sure they understand what they’re agreeing to before signing.
Encourage buyers to slow down and ask questions if they encounter:
Pressure to sign immediately
A focused monthly payment rather than the total cost
Pressure to use dealership financing or pricing contingent upon financing
Unexpected fees or add-ons
Documents that don’t match what was discussed
Changes to financing after the consumer believed the deal was complete
A loan term that significantly extends the repayment period to lower the monthly payment
Reinforce: If something doesn’t look or feel right, it’s ok to pause, ask questions and seek another opinion before signing
Put These Resources to Work
Share them with your team
Bring these resources into your organization’s financial education, counseling, lending, and consumer outreach efforts
Use these resources in your everyday conversations
Whether you’re helping someone prepare for a major purchase, reviewing financing options, or answering questions after they’ve visited a dealership, these resources can help you start the conversation.
Share the toolkit with your partners
Forward it to community organizations, financial institutions, and other organizations in your network so more people working with consumers have practical tools to help them navigate auto buying and lending.
A better car-buying experience starts before the consumer walks into the dealership. Use these resources to help the people you serve prepare, compare, and make informed decisions.
This resource was developed in partnership with the CARS Foundation to help consumers make informed auto buying and financing decisions.